Word:

Customer Relationship Management

(business)Customer Relationship Management - (CRM, CIS, Customer Information Systems, Customer Interaction Software, TERM, Technology Enabled Relationship Manager) Enterprise-wide software applications that allow companies to manage every aspect of their relationship with a customer. The aim of these systems is to assist in building lasting customer relationships - to turn customer satisfaction into customer loyalty.

Customer information acquired from sales, marketing, customer service, and support is captured and stored in a centralised database. The system may provide data-mining facilities that support an opportunity management system. It may also be integrated with other systems such as accounting and manufacturing for a truly enterprise-wide system with thousands of users.
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custom-built
Custom-house
custom-made
custom-make
Customable
Customableness
Customably
Customarily
Customariness
Customary
Customary rights
Customer
customer agent
Customer Information Control System
Customer Information Systems
Customer Interaction Software
-- Customer Relationship Management --
customer's broker
customer's man
Customhouse
Customhouse broker
customise
customised
customize
customized
customs
Customs Bureau
customs duty
Customs Service
customs union
customshouse
Custos
Custos rotulorum
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